Education and Outreach Officer

IW2 Informational Writer 2


Manitoba Justice

Manitoba Justice, Consumer Protection

Winnipeg MB

Advertisement Number: 35303

Salary(s):   IW2 $2,161.23 - $2,591.88 bi-weekly

Closing Date:   June 14, 2019

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people, visible minorities and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

The Consumer Protection Office administers consumer protection legislation for the province of Manitoba, and assists consumers and businesses to effectively identify and manage marketplace issues. This position will play a key role in communicating the broad range of protections available to consumers and developing materials that educate both the public and businesses about their rights and responsibilities and the mandate of the Consumer Protection Office.

Conditions of Employment:

  • Must be legally entitled to work in Canada
  • Satisfactory Criminal Record Check 
  • Must be able to travel domestically and within the province 


  • Undergraduate degree in business or social sciences or a diploma in public relations, marketing, management, or creative communications  along with experience in the communication field or suitable combination of training and experience
  • Excellent written communication skills with experience creating written materials with quality suitable for senior government officials and publishing on website and social media platforms
  • Excellent verbal communication skills with the ability to present at public events 
  • Experience interpreting, clarifying or elaborating on policies or initiatives to internal clients or the public
  • Strong interpersonal skills with the ability to effectively work with internal and external clients 
  • Strong organizational and time management skills with experience working in a high-volume, fast paced environment with fluctuating deadlines and competing priorities
  • Experience creating documents that require strong attention to detail and accuracy 
  • Ability to work independently and demonstrate initiative
  • Proficiency in using Microsoft Word, Access, Excel and PowerPoint
  • Ability to work effectively in a team 

  • Ability to exercise  discretion and political acumen 


Reporting to the Manager of Policy and Legislation, the Education and Outreach Officer is responsible for planning and developing content and materials on Manitoba's consumer protection legislation and programs for consumers, businesses and other stakeholders. The content and materials, such as fact sheets, news releases, and content for the branch website and social media, may be general in nature or specific to an industry, product/service or transaction type.  As required, the Education and Outreach Officer will coordinate with other government offices to develop, procure and publish branch materials. The incumbent is also responsible for developing and coordinating outreach activities  such as presentations, as well as participating at events, such as trade shows. 

Apply to:

Advertisement # 35303
Service Centre 1
Human Resource Services
1130-405 Broadway
Winnipeg, MB , R3C 3L6
Phone:  204-945-3204
Fax: 204-948-7373

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions may be grieved and appealed by internal applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative or the grievor, if unrepresented. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.


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