Advertisement Number: 42985

Salary(s):  PM4 $81,213.00 - $106,027.00 per year

Closing Date: July 14, 2024

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect until exhausted.

An eligibility list may be established to fill regular and term PM4 and/or PM3 positions throughout various departments and will remain in effect until exhausted.

The Victim Services Branch provides a wide range of services to clients throughout Manitoba, including domestic violence and child victims and victims of the most serious crimes, as outlined under The Manitoba Victims’ Bill of Rights and the Canadian Victims Bill of Rights (VBR). The Operations Officer reports to the Director of Victim Services and is a member of the Victim Services leadership team.

To be considered for this competition, you must submit an application form, and your resume. Complete the application form at the link below or contact Human Resource Services under “Apply to” to request a copy of the application form. The selection board will rely only on information provided in this form to determine whether a candidate will be invited for further assessment.

Click here to access the application form.

• Must be legally entitled to work in Canada

Qualifications:

Essential:

• Post-secondary degree in social sciences, public or business administration or other related discipline and extensive related work experience in management, or equivalent role. Other equivalent combinations of related education, training and extensive experience may be considered.
• Experience leading victim services in operational functions in a provincial victim services program. 
• Experience leading and directly managing staff including: training, delegating tasks, and attendance management, while fostering a collaborative, innovative and productive work environment.
• Strong organizational skills to manage multiple competing priorities within a dynamic and time-sensitive environment.
• Strong political acumen to manage highly sensitive and confidential matters, and negotiate complex multi-faceted issues with tact and diplomacy.
• Strong written communication skills to produce authority-seeking documents including: correspondence, briefing materials, treasury board submissions, cabinet submissions, media and public enquiries.
• Excellent verbal skills to effectively communicate complex information to a variety of internal and external stakeholders
• Strong interpersonal skills to develop and maintain effective working relationships with internal and external stakeholders.
• Ability to work independently with minimum supervision. 

Desired:

• Knowledge or experience in Project Management, LEAN methodology and Change Management.
• Strong proficiency of the Prosecutions and Scheduling Management System (PRISM), including knowledge or experience with producing reports, and correspondence by using the application. 
• Experience building relationships with Indigenous people and implementing the principles of reconciliation. 

Duties:

Reporting to the Director of Victim Services, the Operations Officer is a member of the Victim Services leadership team. The incumbent is responsible for leading the Branch’s Operations by planning, development, monitoring, and evaluation throughout the various operational service areas (Domestic Violence Support Service, Domestic Violence Intervention Unit, Restorative Justice, Child Victim Support Service, Victim Rights’ Unit, Victim Witness Assistance Program, Regional North and South, etc.). 
 
The incumbent is accountable for providing central co-ordination, consultation, and collaboration in the development of quality assurance and continuous improvement for services in support of provincial Victim Services. Responsibilities include monitoring service policies, processes, and practices for strategic alignment and compliance, and developing recommendations to address risk and gaps.  

Apply Now:

To be considered for this competition, you must submit an application form, and your resume. Complete the application form at the link below or contact Human Resource Services under “Apply to” to request a copy of the application form. The selection board will rely only on information provided in this form to determine whether a candidate will be invited for further assessment.

Click here to access the application form.

WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE ADVERTISEMENT NUMBER AND POSITION TITLE IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL.