Employment and Income Assistance Program Manager

SP5 Social Services Worker 5

Regular/full-time; Term/full-time

Department of Families

Employment, Income and Health Supports; Regional Social Services, Community Service Delivery Division

Winnipeg MB

Advertisement Number: 38110

Salary(s):   SP5 $64,721.00 - $87,851.00 per year

Closing Date:   September 24, 2021

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people, visible minorities and persons with disabilities.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

An eligibility list may be created to fill similar regular and/or term positions in Winnipeg and will remain in effect for 12 months.

The Employment and Income Assistance (EIA) Program provides financial and other assistance to eligible Manitobans who have no other way of supporting themselves or their families.  The program works with persons living with disabilities to meet their specialized needs and ensure inclusion in the community while also partnering with employable participants and their families to encourage access and participation in the workforce.

Program Managers (PM) within Regional Social Services supervise EIA staff and facilitate Winnipeg Integrated Services while working collaboratively with other Families and WRHA management teams, Disability Programs and Specialized Services, other divisions, community stakeholders, external services providers and the wider community.

Program Managers within Employment, Income and Health Supports supervise EIA staff and may also supervise centralized functions that support the EIA program across the province such as the Provincial Orientation and Training unit (responsible for training EIA staff), Jobs on Market (a specialized service supporting rapid attachment to the labour market for individuals in Winnipeg) and Supports for Independence (a service supporting individuals to access additional sources of financial support for which they are entitled). 

This competition will be used to fill Program Manager positions in Employment, Income and Health Supports as well as in Regional Social Services at various Community Area offices in Winnipeg.

To be considered for this competition, you must submit the Application Form in addition to your resume and cover letter.

Click here to access the application form.

Conditions of Employment:

  • Must be legally entitled to work in Canada
  • Able to work evenings, weekends and statutory holidays on occasion
  • Satisfactory Criminal Record Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check 
  • Valid driver's license and use of a personal vehicle


  • Post-secondary education in the social services field
  • Leadership and human resource management experience in social services that includes managing the administration of programs, supervising service delivery teams, managing service delivery to clients, and planning and evaluation of services delivered to clients.  Other combinations of education and experience may be considered at a commensurate or underfill salary and classification level
  • Significant case management experience in the EIA Program
  • Experience with EIA Program policy interpretation, implementation and evaluation
  • Strong problem identification, analysis and resolution skills
  • Effective interpersonal skills that motivate and inspire others
  • Ability to consistently demonstrate the Department of Families values: Learning and Growth, Innovation and Initiative, Integrity, Community, Reconciliation and Accountability
  • Effective organizational and time management skills
  • Clear and concise verbal communication skills
  • Excellent written communication skills

  • Experience working with community agencies in building referral/service delivery relationships and collaborating on new service offerings
  • Experience designing, developing, delivering and evaluating training and/or education sessions
  • Experience with financial management, such as managing budgets for operational and program resources
  • Clear and concise French verbal communication skills 
  • Excellent French written communication skills 

Reporting to the Director, the Program Manager is responsible for providing leadership and support in a range of management and supervisory activities, including: service delivery, policy interpretation, integrated case management program recommendations, implementation and evaluation of services, operational planning, financial management and administration, human resource management, systems management, communication, and leadership support to staff through the ongoing integration and change management process.

If you are a skilled and motivated leader with EIA Program expertise, we want to talk to you!  We offer a career in a helping and caring profession, with the ability to make positive, profound and lasting impact in the lives of Manitobans.

Apply to:

Advertisement # 38110
Service Centre 4
Human Resource Services
600-259 Portage Avenue
Winnipeg, MB , R3B 2A9
Phone:  204-945-7518
Fax: 204-945-0601

To be considered for this competition, you must submit the Application Form in addition to your resume and cover letter.

Click here to access the application form.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions may be grieved and appealed by internal applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative or the grievor, if unrepresented. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.


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