Program Manager, Child & Family Services

SP5 Social Services Worker 5

Regular/full-time

Department of Families

Community Services and Supports Division Rural and Northern Child and Family Services

Steinbach MB

Advertisement Number: 42731

Salary(s):   SP5 $72,021.00 - $100,221.00 per year

Closing Date:   April 28, 2024

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.

The Child and Family Services Program Manager (SP5) provides leadership, clinical and program knowledge in a wide variety of management and supervisory activities that are essential with direct service delivery, program development and evaluation, operational planning; identifying gaps in services; crisis resolution and human resource management.  Additionally, the Program Manager ensures staff's compliance with professional and program standards; provincial policy and regional service priorities; cultural and community compliance with the principles in the Child and Family Services Act, Legislation and related Regulations. The Manitoba government provides a comprehensive compensation and benefits package for its employees which includes extended health care, health spending account, dental care, vision care, long term disability insurance, group life insurance, maternity/paternity and parental leave, family related leave and a defined pension plan. The Manitoba government is also committed to supporting the development of its employees through training and career development opportunities. 

Conditions of Employment:

• Must be legally entitled to work in Canada

• Must possess and maintain a satisfactory Criminal Record Check with Vulnerable Sector Search
• Must provide a satisfactory Child Abuse Registry Check and Adult Abuse Registry Check
• Must have a valid driver's licence and access to a vehicle with the ability to travel throughout the Province for government business purposes
• Must be available to work evenings, weekends, statutory holidays and after hours stand-by rotation when required

Qualifications:
Essential:

• Post secondary education in Social Sciences (Bachelor or Master of Social Work preferred). An equivalent combination of education, training and experience may be considered.
• Child and Family Services (CFS) case management experience (including intakes, assessments, service coordination, counselling and monitoring) in a social service setting.
• Experience in child protection service delivery and the Child and Family Services (CFS) program.
• Experience in Human Resource Management activities with the ability to coach, mentor, and lead a delivery team.
• Leadership experience in a social service delivery environment that includes managing the administration of programs, managing service delivery to clients, and planning and evaluation of services delivered to clients.
• Excellent organizational and time management skills with the ability to manage multiple priorities with tight timelines.
• Strong interpersonal skills with the ability to build relationships with staff, agencies, collaterals, service providers and other government organizations.
• Strong analytical and problem solving skills with the ability to make sound decisions under pressure.
• Effective verbal communication skills with the ability to communicate information to all levels of the team & organizations.  
• Excellent written communication skills with the ability to create a variety of documents and reports for various audiences. 
• Proficiency working with MS Office (Outlook, Word, Excel), and other computerized database applications.

Duties:
Reporting to the CFS Service Director, the Program Manager has the responsibility for overseeing the delivery of day-to-day services associated with the region's various Child Protection and Support Services programs, including Intake Services, After Hours Services, Voluntary Family Services, Child Protection Services, Services to Children in Care and Early Intervention Services.  These services are intended to address the needs of families and children who experience, or are likely to experience, problems of abuse/neglect as defined in Manitoba’s Child and Family Services legislation.
Expected activities include providing leadership, expertise, support and supervision to CFS line staff as indicated in the above program areas, as well as performing various budgetary and human resource management functions. Representing the region on various regional and provincial committees is also required.

Apply to:

WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE ADVERTISEMENT NUMBER AND POSITION TITLE IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.

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