Manager, Operations and Client Services

EO3 Environment Officer 3

Regular/full-time

Environment and Climate Change

Environmental Approvals Branch, Environmental Stewardship

Winnipeg MB

Advertisement Number: 42690

Salary(s):   EO3 $65,061.00 - $90,556.00 per year

Closing Date:   May 5, 2024

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to women, Indigenous people, visible minorities and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect until exhausted.

The purpose of the Environmental Approvals Branch is to:

• Assess proposals for approval and consider licensing, permitting, certification, and registration decisions under provincial legislation to ensure potential environmental impacts do not adversely impact human health and Manitoba’s environment.
• Develop policies, strategies, standards, guidelines, training standards, and legislation to protect human health and the environment; and support public participation in environmental decision making.
• Deliver provincial programs and services to improve legislative compliance and to address and prevent impacts to the environment from pollutants.  

Conditions of Employment:

• Must be legally entitled to work in Canada

• Must possess and maintain a satisfactory Criminal Record Check.
• Must be willing and able to travel with occasional overnight stays as required.

Qualifications:
Essential:

• A degree in environmental science, environmental studies, a physical science (earth science, geology, geography or biology) or equivalent. A combination of education and experience may be considered. 
• Experience in delivering services to external clients and leading improvement related initiatives to improve services for end-users and clients.
• Experience working in a legislated environment including interpreting and applying regulations and policies into operations.
• Experience in financial management as it relates to program/operational budgets.
• Experience in coaching, managing employee performance, and fostering diversity, collaboration, and engagement across cross-functional teams including direct supervision of staff.
• Strong verbal communication skills.
• Strong written communication skills.
• Demonstrated political acumen with the ability to utilize networks, and complex information to anticipate impact of decisions, solve problems, and advance opportunities.  

Duties:
The Operations and Client Services Manager is responsible for leading and managing the operations and client services section which is responsible for the distribution and administrative processes for permits and licences for the Environmental Approvals Branch and Environmental Compliance and Enforcement Branch. Additional responsibilities include:

Branch public and client engagement initiatives (including management of the public registry and website);
The File Search Program;
The Water and Wastewater Certification Program (including the Minister’s advisory committee);
and collection and analytics for the branch.

The Manager provides expertise, guidance and supervision to staff (including technical staff), providing sound leadership, planning, coordination and financial accountability for the Section.

Apply to:

WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE ADVERTISEMENT NUMBER AND POSITION TITLE IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.

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