Employment and Income Assistance Counsellor - Opened until filled.

SP3 Social Services Worker 3

Regular/full-time; Term/full-time

Department of Families

Regional Social Services - Northern Region, Community Service Delivery

Flin Flon MB, The Pas MB

Advertisement Number: 42093

Salary(s):   SP3 $53,713.00 - $69,146.00 per year , plus Remoteness Allowance and Northern Wage Premium, if applicable.

Closing Date:   July 1, 2024

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people, visible minorities and persons with disabilities.

An eligibility list may be established to fill current and future regular, term, part-time and/or full-time positions within Flin Flon, The Pas and Swan River and will remain in effect for 12 months.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

The Department of Families is seeking highly motivated individuals to fill several Employment and Income Assistance Counsellor (SP3) positions located in the Northern Region. The Employment and Income Assistance (EIA) Program is a program of last resort that provides financial and other assistance to eligible Manitobans who have no other way to support themselves or their families.  The program works with persons living with disabilities to meet their specialized needs and ensure inclusion in the community while also partnering with employable participants and their families to encourage access and participation in the workforce.

The Manitoba Government has a comprehensive benefit package which includes extended health care, health spending account, dental care, vision care, long term disability insurance, group life insurance, maternity/paternity leave, family related leave, and a defined pension plan (some pension plans allow for portability between the Civil Service Superannuation Board and employers). Northern Region positions located in Flin Flon and The Pas also benefit from Remoteness Allowance, and a Northern Wage Premium.

Candidates that do not meet the full working level (SP3) will be considered on an underfill basis and will be provided training and development toward meeting the full scope of the duties (SP3).

Candidates who are currently enrolled in post-secondary education in social services related programming, who will be graduating in the next six (6) months are encouraged to apply.

To be considered for this competition, you are required to submit the Application Form for screening, a resume and a cover letter.  Note: Only those who submit an Application Form, Resume and Cover Letter will be considered.  See below for further instructions.

Click here to access the application form. 

Conditions of Employment:

• Must be legally entitled to work in Canada

• Must have a valid  full stage Class 5 driver's licence and the ability to travel within the Province of Manitoba
• Must be available to work evenings, weekends and statutory holidays on occasion
• Must provide current and satisfactory Criminal Record Check (including Vulnerable Sector Search)
• Must provide current and satisfactory Child Abuse Registry Check
• Must provide current and satisfactory Adult Abuse Registry Check

Qualifications:
Essential:

• Post-secondary education in the social services field. This may include a certificate, diploma or degree. (Those nearing graduation, within the next 6 months, may be considered at an underfill or commensurate level)
• Experience working with individuals/families from diverse backgrounds (cultural, financially disadvantaged, persons with disabilities, socially disadvantaged, newcomers, etc.) who may face multiple barriers and challenges such as addictions, mental illness, disability and employment
• Ability to manage conflict in a calm, assertive and respectful manner
• Demonstrated effective English verbal communication skills
• Demonstrated effective English written communication skills
• Demonstrated effective interpersonal skills
• Ability to independently problem-solve with understanding and empathy while also ensuring that legislation and policy are appropriately and equitably applied
• Ability to set priorities, to organize and exercise initiative in a complex and fast-paced work environment with high-volume caseloads and competing demands
• Ability to work effectively in a team environment with participants, other programs and external resources
• Proficiency in MS Office Suite (Word and Outlook) or similar software applications
• Case management experience in a social service setting.  Other combinations of education and experience may be considered at an underfill or commensurate level

Duties:
As an EIA Counsellor, you are a part of a larger social services team of health, education, training and employment professionals who work in partnership to help Manitobans maximize independence, autonomy and quality of life.  The work environment is fast-paced and dynamic.  You will be assisting participants, meeting with them in person and on the phone, hearing their stories, assessing their needs, providing counselling and connecting them with resources.  Often, they may be experiencing physical, emotional and/or mental health issues, and have other stressors impacting their day.  This can make for challenging situations, but you will also find reward in helping participants move forward in their lives.  You will work with EIA participants to plan for success, developing and implementing recommendations based on your knowledge and interpretation of program legislation and policy.  You work within an integrated cross-departmental case management system and are an active member in planning and coordinating integrated services that strive to find the right solutions for participants and their families.

Candidates who do not meet the full working level and are working towards a post-secondary education in social services related programming will be considered as an underfill and duties will be modified accordingly. The expectation of the successful candidate would be to achieve the full working level based a developmental learning plan.

Apply to:

WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE ADVERTISEMENT NUMBER AND POSITION TITLE IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.

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